Developing the Leader Within You
By Bill Varian, CGR, CAPS
John Maxwell is well known as Americas expert on leadership, is a best-selling author and founder of Injoy Stewardship Service, Equip, and Maximum Impact, dedicated to helping people reach their leadership potential.
Raving Fans: A Revolutionary Approach to Customer Service
By William Paul
Raving Fans was released in 1993 and earned a spot on the best seller list for over 15 weeks continuing in the long line of successful business management books written by Ken Blanchard stated in the same easy to read, short but poignant format. In reading Raving Fans in 2007, one may wonder if the information would apply to today’s business world since we exist in such an ever-changing society.
The Seven Habits of Highly Effective People
By William Smock
In Stephen Covey's Book: Seven Habits I found the deep rooted basic principals that I believe are engrained in all people. The key to success with his principles is in understanding yourself and acknowledging that the power to succeed is within your ability to choose to embrace these principles for positive change.
Great Leaders Inspire Feeling of Ownership
By Ray Puzzitiello
Michael Abrashoff, the author of Get Your Ship Together, is a former U.S. Navy Commander who attracted worldwide attention for his success in turning around the U.S. Benfold, a struggling $1 billion warship. He increased the retention rate among his crew from 28 percent to 100 percent, reduced the ship’s operating expenditures and dramatically improved its readiness.
Blink
By Ann Hagen
Blink is about how we make choices and the decisions we make without consciously thinking about them. Malcolm Gladwell want to convince us that the decisions we make very quickly can be as good as the decisions we make cautiously and deliberately.
Gung Ho! Shows How To Build Team Morale
By Rhonda Nelson
After the international success of the bestseller Raving Fans, a book focused on turning customers into fans, the same co-authors, Ken Blanchard and Sheldon Bowles, produced a follow-up book aimed at providing tools to increase productivity in the workplace by fostering and nurturing morale among employees.
Irrefutable Laws Define Leadership
By Tim Adkinson
The book The 21 Irrefutable Laws of Leadership by John C. Maxwell contains many good accounts of lessons learned with regard to leadership. Even the most experienced leader would be hard pressed to list other “Laws” that would apply in all circumstances.



